Interactive Media - Human Factors EURO@Berlin

Project description
Though usability and usefulness are acknowledged as factors that affect the uptake of new telecom products and services, fully allowing for both factors is still rare. One of the main reasons for this is a lack of awareness of the potential of usability engineering to adapt electronic media to user needs and capacities. The project serves to demonstrate the use of usability engineering e.g. for the development of an online service on the new European currency.

Achievements

• Implementation and introduction of a public online service on the problems and questions that accompany the introduction of the new European currency, the EURO
• Proof of success of the service indicated by high hitrates

Publications

• Roland Buss, Jens Faber, Lothar Mühlbach , Detlef Ruschin: Usability Engineering at HHI: An Approach to assure Human Factors Know-how Transfer. HHI-Jahresbericht 1998.
• Jens Faber, K. Chantelau und T. Sikora: Trends in der Informations- und Kommunikationstechnik der Gegenwart: Auswirkungen auf psychologische Forschungs- und Entwicklungsarbeiten an Beispielen. 7. Fachtagung "Geschichte der Psychologie". Berlin 1999 (in Druck).
• Jens Faber: Ziel- und Bewertungskriterien von Mensch-Maschine-Systemen. Eingeladener Beitrag im Tagungsband der TUB-Tagung "Bewertung von Mensch-Maschine-Systemen", VDI-Verlag, Düsseldorf 2000

Project data
Supported by: European Union
Project period: finished

Partners

• Unternehmensentwicklung @baeumer, Berlin
• BAO BERLIN International GmbH
• Land Berlin
• Deutsche Bank
• STIFTUNG WARENTEST, Berlin
• Verbraucherzentrale Berlin e.V.
• Zentral- und Landesbibliotheken Berlin